Privacy Policy

Southern Cross Consulting Group is committed to protecting your privacy and handling your personal information with care. This privacy policy explains how we collect, use, and safeguard your data when you interact with our online platform or engage our consulting services.

Information We Collect

We may collect personal information that you voluntarily provide to us when you use our services or contact us. This includes but is not limited to:

• Your full name and contact details
• Business or organisational information relevant to consulting services
• Information contained within any documents or communications you share with us

How We Use Your Information

Your information is used solely to provide and improve our consulting services, ensure compliance with legal obligations, and communicate effectively with you. Typical uses include:

• Delivering tailored business strategy and digital transformation advice
• Managing contractual relationships and billing
• Responding to inquiries and providing ongoing support
• Complying with applicable laws and regulatory requirements

Legal Basis for Processing

We process your personal data under lawful bases such as your consent, performance of a contract, legitimate interests related to service delivery, or legal obligations in accordance with the General Data Protection Regulation (GDPR) and Australian privacy law.

Data Sharing and Disclosure

Southern Cross Consulting Group does not sell or rent your personal information. We may share your data with trusted service providers who assist us in operating our business and delivering services, under strict confidentiality agreements. Disclosure may also occur where required by law, regulation, or court order.

Data Security

We implement appropriate technical and organisational measures to protect your personal data from unauthorized access, loss, misuse, or alteration. Access to personal information is limited to authorised personnel only.

Data Retention

Your personal information is retained only as long as necessary to fulfil the purposes outlined in this policy or to comply with legal obligations. When no longer required, data is securely deleted or anonymised.

Your Rights

You have certain rights regarding your personal data, including the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion or restriction of your data in certain circumstances
• Object to processing based on legitimate interests
• Withdraw consent where processing is based on consent

To exercise these rights, please contact us at our physical address provided below.

International Transfers

If your information is transferred outside Australia, we ensure adequate protection consistent with applicable privacy laws including GDPR compliance where relevant.

Cookies and Tracking

Our online platform may use cookies and similar technologies to enhance user experience and analyse usage patterns. You can manage cookie preferences through your browser settings.

Contact Information

For any questions or concerns about this privacy policy or to exercise your data rights, please contact us at:

This policy is reviewed periodically to ensure ongoing compliance with privacy laws and best practices.